Technique

How to use the different Avios vouchers correctly

Companion Vouchers and upgrade vouchers can save you tens of thousands of Avios, but only if you use them the right way. Here's how each one works, step by step, and the mistakes that cost people their voucher.

7 min read
Avios logo

The two Avios vouchers

There are two main vouchers UK collectors can earn from their credit cards. They sound similar, but they work in completely different ways.

VoucherEarned fromWhat it doesValid for
Companion VoucherBA Amex cards, at £15,000 a yearA second seat for the Avios of one12 or 24 months
Upgrade voucherBarclaycard Avios cards, at £10,000 or £20,000 a yearFly one cabin higher for the Avios of the cabin below24 months

The Companion Voucher

Spend £15,000 in a card year on a British Airways American Express card and you'll get a Companion Voucher in your British Airways Club account. It lets two people fly for the Avios of one seat. You pay the taxes and charges for both travellers.

Which card you have matters

Free card vs Premium Plus

BA Amex (free card)
Economy only, valid 12 months
BA Amex Premium Plus
Any cabin, valid 24 months
Airlines
British Airways, Iberia and Aer Lingus
You pay
Taxes and charges for both, on your Amex

The Premium Plus voucher is the valuable one. Used on a long-haul business class trip, it can save around 100,000 Avios or more on a return for two.

Two ways to use itYou can use it for a companion seat on the same flight, which is the best value. Or, if you're travelling alone, you can use it to get 50% off the Avios for your own seat. The companion option almost always saves far more.

How to book with a Companion Voucher

  1. Check your voucher is in your account. Log in to British Airways Club and look under your vouchers. Note the expiry date.
  2. Search for two reward seats on the same flight. This is the hard part. You need two seats available in the same cabin on every flight in the trip.
  3. Be flexible and search early. Reward seats are released around a year ahead, and the best dates go quickly. Midweek and off-peak dates are easier to find.
  4. Make sure you're travelling. The cardholder who owns the voucher must be one of the two people on the booking.
  5. Apply the voucher when you book. Select it during the booking on the British Airways website or app. It can't be added afterwards.
  6. Pay the taxes and charges with your Amex card. This is a rule of the voucher, so don't use a different card.

Companion Voucher mistakes to avoid

  • Waiting too long. You must fly the outbound before the voucher expires. Leave it too late and there may be no seats left.
  • Forgetting the taxes. Long-haul business class taxes and charges can be several hundred pounds per person. Budget for them.
  • Cancelling at the last minute. Cancel more than 24 hours before departure and you get your voucher back for the rest of its validity. Cancel within 24 hours and it's lost.
  • Trying to use it on Qatar or other partners. It only works on British Airways, Iberia and Aer Lingus flights booked with Avios through British Airways Club.
  • Booking the wrong cabin on the free card. Vouchers from the free BA Amex only work in economy.

The Barclaycard upgrade voucher

The Barclaycard Avios cards give you an upgrade voucher when you hit a yearly spend target. It's not quite an upgrade. Instead, it lets you book a seat in a higher cabin while paying the Avios of the cabin below.

Barclaycard

How the upgrade voucher works

Barclaycard Avios Plus
Earned at £10,000 a year
Barclaycard Avios (free)
Earned at £20,000 a year
Valid for
24 months from issue
Airlines
British Airways only, departing the UK

Example: you find a business class reward seat. With the voucher, you pay the Avios price of premium economy instead, plus the taxes and charges for business class.

One voucher covers a return flight for one person, or a one-way flight for two people. Instead of the voucher, you can choose to take 7,000 bonus Avios in the Barclaycard app.

How to book with an upgrade voucher

  1. Choose when to issue it. Once you hit the spend target, you'll get the option in the Barclaycard app. If you don't choose, it's issued automatically at the end of your card year.
  2. Search for a reward seat in the higher cabin. You only need availability in the cabin you want to fly, not the one below.
  3. Book on the British Airways website using Avios and apply the voucher during booking.
  4. Pay the higher cabin's taxes and charges. These are more than for the lower cabin, so check the total before you book.

Upgrade voucher mistakes to avoid

  • Trying to book First Class. The highest cabin you can book is business class.
  • Starting your trip outside the UK. All flights must depart from the UK.
  • Using it on partner airlines. It only works on British Airways flights.
  • Changing your card mid-year. Upgrading or downgrading your Barclaycard resets your spending back to zero.
  • Trying to add it to an existing booking. You'll need to cancel and rebook to use it.
  • Combining it with a Companion Voucher. You can't use both vouchers on the same ticket.

Which voucher is better?

For two people flying long-haul business class, the Premium Plus Companion Voucher usually saves the most Avios by far. It halves the Avios needed for the flights.

The upgrade voucher is more useful if you usually travel alone, or if you'd rather earn on a Mastercard that's accepted almost everywhere. Its target is also lower, at £10,000 on the Avios Plus card.

Many collectors hold one of each. See how the cards compare in our guide to the top UK airline credit and debit card offers, or read our BA Premium Plus review.

Spend them well

Get the most from your Avios

Off-peak dates, partner airlines and the mistakes that waste points.

Read the guide

Frequently asked questions

Does the Companion Voucher cover taxes and charges?

No. It covers the Avios for the second seat. You pay the taxes and charges for both travellers, using your American Express card.

Can I use the Companion Voucher for someone else's trip?

No. The cardholder who owns the voucher must travel on the booking, together with the companion.

What if my flight is cancelled?

If you cancel more than 24 hours before departure, the voucher is returned for the rest of its original validity. British Airways may also extend vouchers by up to three months in certain situations, such as a cancelled flight or serious illness.

Can I use the upgrade voucher on Qatar Airways?

No. The Barclaycard upgrade voucher only works on British Airways flights booked with Avios.

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